Refund policy

Cheer’d Fruits – Refund & Return Policy

At Cheer’d Fruits (cheerdfruits.com), we are committed to delivering high-quality dehydrated fruit products you can enjoy with confidence. Because our products are consumable and must meet strict safety and sanitation standards, we do not accept returns once an order has been delivered.

However, customer satisfaction is extremely important to us. If something isn’t right, please contact us right away so we can make it right.

Order Issues, Refunds & Replacements

We stand by the quality of every product we ship. If you experience any of the following:

  • Your order arrived damaged

  • You received the wrong item

  • Your product appears defective

  • Your package did not arrive

Please email us within 48 hours of delivery at info@cheerdfruits.com.
Include your order number and photos (if applicable) so we can assist you promptly.

After reviewing your request, we may offer one of the following:

  • A replacement of the same item

  • A store credit

  • A refund (when applicable)

Refunds are issued to the original method of payment.

Exchanges

We only exchange items that are defective, damaged, or incorrectly fulfilled.
If an exchange is approved, we will provide instructions via email on how to proceed.

Shipping Costs

  • Customers are responsible for paying return shipping on approved exchanges unless the issue was due to our error.

  • Shipping fees are non-refundable.

  • If a refund is approved, any applicable return shipping cost may be deducted from the refunded amount.

Delivery times for replacement items may vary depending on your location.

Final Sale Items

All food products sold by Cheer’d Fruits are final sale and not eligible for standard returns.